Souq UAE Reviews that we are going to present, are genuinely written by it’s customers on various review site & forums.
Bad client benefit understanding
bad client experience and low nature of client benefit I requested return back since 6 DEC I call more than 7 call and messages for both souq and shipment organization no activity till now and souq shutting the whine tickets with no affirmation ???!!
BEARE of Souq.com, on the off chance that you restore the thing they won’t restore your cash
BEARE of Souq.com, on the off chance that you restore the thing they won’t restore your cash coz they need it to spend on their site. The most exceedingly terrible web based shopping in GCC. I purchase a 17inch tablet pack and what I got is 15inch low quality diverse brand portable PC sack. I restore the thing however they don’t restore my cash. As of not long ago I… read more
The most disturbing client benefit in the GCC
Purchased a Smart look for my little girl, came as flawed and no appropriate guarantee card, influenced an arrival to ask for, acknowledged and item will be gotten in 2 working days, 13 days have passed. Recived 6-7 messages get mastermind today and think about what nobody appears.
Influenced rehashed calls and talked with various individuals in client to benefit and… read more
“Misrepresentation, Fakes and poor conveyance across the board site”
I have had extraordinary issues with Souq.com
Two things requested in the White Saturday Sale were detracted from me one request was through and through wiped out and the other request was asserted to be returned. In the two cases the thing was accessible at the site at a higher cost and the souq.com agent instructed me to buy it again
I have gotten 4 smses inside 4 days saying my bundle will be conveyed. This is the most noticeably awful administration I have ever experienced.
They discuss keeping the client cheerful, what a joke. I will never arrange from souq.com again, I will make sure to educate every one of my companions regarding this as well.
“SOUQ is both GOOD and BAD”
All things considered, I have been in Dubai from most recent 5 years now and have bought from Souq.com commonly. My experience has been from Very great to Bad. Great just in the event that you purchase from certifiable venders (incline toward just “satisfied by souq.com”) generally there is no assurance the item will be honest to goodness. I got phony JBL speaker and needed to return it
Incredible administration, quick, proficient, depends what your requesting. Continuously astounded how quick they convey!
As an informed individual and an educated online customer, I am frustrated to state that Souq.com has the most exceedingly terrible client care and administration. I was involved for a situation of deficient item. I acquired a portable PC and after getting my bundle and opening it, saw that the touch cushion had an apparent physical deformity. What’s more, from that point began my… read more
I accept souq. Com is the best place to purchase on the web yet I put in the request Chef uniform November 15 today is December 10 until I didnt resive. All of a sudden I got knead from souq.com they wiped out my conveyance. Much acknowledge souq.com and on the off chance that anybody trust souq.com please dont confide in UAE.
“Cover for Iphone 7 on Black Friday SOUQ.com”
I arrange: Apple iPhone 7 Silicone Case – Pink Sand
What’s great about this item? – Thats a decent phony!
What’s not all that great about this item? – Thats a phony!
On the bundle it was composed for Iphone 8. Ahahaha. Bundle resembled counterfeit! Also, I have at home old cover from Apple store in Mall Of Emirates…. read more
“Souq Return Policy”
I requested twin trundle bed from souq on 22nd of november and took all the more then seven days to convey. they gave the number for nothing collect. we called them following couple of days they came to settle. when they open the bundle it was harm in every one of the corners. the individual who came to amass himself… read more
“Amazingly Bad Customer Service for Return”
I obtained an item from souq on 21st November 2017, got a very surprising item on 27th, recorded an arrival ask for however they r not sending any dispatch even following 15 days, and just saying we r sorry somebody will come to get the thing or I need to go drop it to their area.
“Iv had an extremely 5+ astounding knowledge with souq.com”
Continuously astonished how quick they convey!
Just got a conveyance that should be conveyed in the following 7-11 days 😀 I LOVE souq.com!
“Bad client mind involvement with souq. com”
I got a few things on 24th of Nov. While some of them conveyed till first of Dec, the significant thing with the estimation of 7000+ AED (all others were identified with that) despite everything one isn’t conveyed till today (sixth of Dec) in spite of the fact that the given date was 2 to 4 Dec when I booked. I have called them a few times… read more
“Remain away no matter what! Try not to BUY ELECTRONICS!”
I got a damaged LG 55b7v unit and I sent the evidence of imperfection (power outage screen)! They gave purge guarantees then they basically overlooked! They are manipulative as hellfire! Be cautious and maintain a strategic distance from no matter what!
I purchased a satchel from Souq.com on 22nd November 2017. They conveyed the item on 23rd November. I was not content with the measure of the thing so I asked for an arrival on 23rd November. As prompted in Souq.com merchandise exchange, I opened an arrival ticket, arranged my bundle and after that called QExpress to tell them that I have… read more
“postponed conveyance and get”
On the off chance that your dispatch isn’t serving the clients well, I figure you can support that. You can change the dispatch or increment the messengers. Yet, I think your organization essentially couldn’t care less. you don’t know possibly what is client benefit. I’ve been sitting tight for 8 days for my conveyance to arrive and to get my faulty… read more
“Bad administration. Surprisingly more dreadful conveyance times”
The client benefit is a joke. They just know the word sorry yet do not have the regard to make any move. Extremely dishonorable.
Called them an excess of practically consistently to grumble, and they continue apologizing however doing nothing. An aggregate disappointment! I wont buy again from them
“Have no feeling of time or duty”
I made a request in view of conveyance time in the wake of calling their client administration to affirm the conveyance time and they guaranteed me that it will touch base before the date given by the framework, obviously that didn’t occur.
Called them to whine, and they continue apologizing however doing nothing. An aggregate disappointment!
Tip for buyers: Don’t arrange on the off chance that you require your request before certain due date or unless despite everything you have two or three weeks previously your due date.
“Worest ever in the history”
I wish I can rate Souq.com Zero u arrange something then following 2 weeks they tell u it is out of stir we called the shipper and it isn’t accessible we can discount you back what a dazzling administration !!!!
“Most noticeably awful client benefit”
Guaranteed conveyance days amount to nothing ! I comprehend that they are occupied after white friday however when you call them they are simply lying. For three days in succession they guaranteed “tomorrow” yet it never happened. Today they conceded that they have no clue where the bundle is … My prompt : pay only somewhat more and… read more
“Absence of reaction”
Most exceedingly awful involvement with souq and its conveyance organization. Continuously phony guarantees on conveyance/return things when you call on the other hand one more phony guarantee
I never decide on online buy however since the website had a place with Amazon, which has very great audits, I try it attempt. Be that as it may.
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